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At MiniMon, we strive to deliver your items promptly, often ahead of schedule. Though orders typically arrive as soon as 5-10 days after payment, we kindly ask for your patience and allow up to 3 weeks for delivery to ensure your order arrives perfectly.

Initiating a Return

To provide you with a seamless shopping experience, we offer a straightforward return process under the following conditions:

• Within 24 Hours of Purchase: A full refund is available if the return process is initiated within 24 hours of your purchase.
  
• Within 24 Hours of Receiving Your Items: Should you wish to return the items after receiving them due to defects, a full refund is available if initiated within 24 hours.
  

To start the return process, please reach out to our support team at info@minimon.shop with your order details. Our team is dedicated to assisting you every step of the way.

After Receiving Items

If initiating a return after receiving your items, we will provide you with detailed shipping instructions. Please note that the customer is responsible for purchasing their own shipping label for the return. Rest assured, upon the successful return of the items, a full refund will be initiated to your original payment method for your items.

Returns Outside the Standard Time Frames

We understand that unique circumstances may arise. Should you wish to initiate a return outside of the specified time frames, we consider and issue full or partial refunds on a case-by-case basis. Our goal is to ensure your satisfaction and address your needs with the utmost care and flexibility.

For any further inquiries or assistance, do not hesitate to contact our support team at info@minimon.shop. Our commitment to you extends beyond your purchase, and we are here to ensure a positive experience with MiniMon.